General terms and conditions of business

General Terms and Conditions (GTC)

§ 1 Scope

(1) These General Terms and Conditions (hereinafter "GTC") of "Arcocustomz" (hereinafter "Seller") apply to all contracts that a consumer or entrepreneur (hereinafter "Customer") concludes with the Seller with regard to the goods and/or services presented by the Seller in his online shop. The inclusion of the Customer's own conditions is hereby contradicted, unless otherwise agreed.

§ 2 Conclusion of Contract

(1) The product descriptions contained in the seller’s online shop do not constitute binding offers on the part of the seller, but serve to submit a binding offer by the customer.

§ 3 Delivery, availability of goods

(1) If no copies of the product selected by the customer are available at the time of the customer's order, the seller will inform the customer of this in the order confirmation. If the product is permanently unavailable, the seller will refrain from accepting the order. In this case, no contract is concluded.

§ 4 Retention of title

(1) The delivered goods remain the property of the Seller until the respective purchase price has been paid in full.

§ 5 Prices and shipping costs

(1) All prices stated on the Seller’s website include the applicable statutory value added tax.

§ 6 Terms of Payment

(1) The customer can pay in advance, via PayPal, credit card or other payment methods specified in the seller’s online shop.

§ 7 Warranty

(1) The warranty is governed by the statutory provisions.

§ 8 Liability

(1) The following exclusions and limitations of liability shall apply to the Seller’s liability for damages, without prejudice to any other statutory requirements for claims.

§ 9 Final Provisions

(1) Contracts between the Seller and the Customer are subject to the law of the Federal Republic of Germany.

(2) The place of jurisdiction is the registered office of the Seller.

§ 10 Customer’s responsibility for copyright and trademark rights for full custom and semi-custom decors

copyright and trademark rights
The customer is solely responsible for ensuring that all logos, graphics, texts or other design elements provided by him are free of third-party rights. This particularly applies to copyrights, trademark rights or other protective rights.

procurement of usage rights
If the customer wishes to have certain logos, lettering or protected designs integrated into the Full Custom Decor, it is his sole responsibility to obtain the corresponding usage rights. The provider assumes no liability for infringements of third-party rights through the content provided by the customer.

liability exemption
The customer indemnifies the provider against any claims by third parties that arise from the use of the materials provided by the customer. This includes in particular claims for infringement of copyright, trademark rights or other industrial property rights.

rejection of content
The provider reserves the right to reject content provided by the customer if there is suspicion that it violates applicable law or the rights of third parties.

Seller of the goods is:

Arcocustomz
Nico Majer, Arthur Rupp
Buchenweg 6
78667 Villingendorf
Germany



Our story began in a small garage when we, Nico and Arthur, discovered our passion for custom design at the age of 20. Here we developed the first Arcocustomz designs and tested our films with great enthusiasm.

What started as a hobby quickly grew into something big. Our garage became the creative hub where ideas took shape and we created works of art, transforming machines and objects into unique masterpieces.

Just like you, we want to give others the opportunity to express their personality through custom design. At Arcocustomz, it's all about breaking new ground together and exploring the world of design. Let's create something unique together!

MATERIALS