Written Return Policy and Right of Cancellation

We have a 14-day return policy, which means you have 14 days after receiving the goods to request a return.


RETURN PORTAL

Please send your return to:

Arcocustomz-Buchenweg 6-78667 Villingendorf

If you wish to return an item because it was delivered damaged or incorrectly, we will investigate the matter and refund you the cost of returning the item.

Items that have obviously been glued or used cannot be refunded or exchanged. Therefore, please check that the fit is correct BEFORE gluing.

The invoice amount will always be refunded to the same payment method with which the order was placed.

Arcocustomz does not cover shipping costs for returns.


PROCESSING A RETURN CAN TAKE UP TO 14 WORKING DAYS



Our story began in a small garage when we, Nico and Arthur, discovered our passion for custom design at the age of 20. Here we developed the first Arcocustomz designs and tested our films with great enthusiasm.

What started as a hobby quickly grew into something big. Our garage became the creative hub where ideas took shape and we created works of art, transforming machines and objects into unique masterpieces.

Just like you, we want to give others the opportunity to express their personality through custom design. At Arcocustomz, it's all about breaking new ground together and exploring the world of design. Let's create something unique together!

MATERIALS